To bring greater transparency and accountability in police functioning, Chandigarh Police launched a scheme under title “Public Grievances Redress Campaign” from August 2017 in all police stations of Chandigarh to redress grievances/complaints of public. The main idea behind this scheme is to redress/dispose maximum complaints/grievances of general public more effectively and in the short span of time. For this purpose, 2nd Saturday of every month has been fixed as the “Public Grievances Redress Campaign”.
12.05.2018, 10th Public Grievances Redress Campaign was organized by all SDPO’s wherein all SHOs along with E/Os were present in the all police stations from 10 AM to 2 PM. The SDPO’s and concerned DSP’s personally supervise this camp.
During this camp, total 670 complainants/petitioners visited the Police Stations & Cyber Crime Cell and 435 complaints have been disposed off. The camp was also organized in Cyber Crime Investigation Cell in which 42 complainants/petitioners visited. SDPOs of each sub-division also reviewed the process personally by spending adequate time at police stations of their sub-division.
The facts of complaints were discussed with complainants. During the camp problems/issues discussed and instructions/directions regarding these have been issued to concerned Police officials/Beat staff to comply with accordingly. During the meeting a healthy interaction was made between police and public. The police station wise detail is as under:-
|Sr. No.||Police Station/Unit||Number of complainant/ petitioner visited||Total complaints dispose off|
|7.||PS- IND. AREA||47||15|